Difficult situation on the market? Transformation? Employees leave you? Customers have doubts about your performance and quality?
Have you heard the following phrases in your team? Or felt them unspoken? Or thought them as a manager?
➡️ “Talking about it brings unrest into the team.
“They” should just be able to do their job.”
➡️ “Those at the top don’t see the situation, or don’t want to see it.
I no longer trust them.”
➡️ “They (down there) in the team should just trust me.”
➡️ “I have my protected area here and observe what our managers are doing from the outside, so to speak.”
➡️ “When there are changes, there are always people who are afraid, angry or disappointed.
They’re just mimosas.”
➡️ “The customer can’t find out what’s going on here.”
These are all bitter, dangerous signals. With positive results – but only if you understand them as a manager and react to them early on.
When you create a change in communication. When you achieve a “we-feeling”. To do this, you have to get up from the boss’s chair and come down to “yours”. Find the strength to show your weakness and fear. To trust the team.
Then you will activate energy in the team and can master changes together.
Incidentally, we are familiar with the above sentences, the tensions and conflicts. We know how to find a common path and offer you a confidential discussion.